![]() ![]() If you are not currently a member you may renew. If you have a query please call 01-408 9100 quoting your membership number and a member of the Technical Team will help you. She had a faulty transponder, and she said the Tollway removed her fees and sent a new one her way. The telephone helpline is only available to active IPASS members ( If you have not paid we can not pass you through to our technical team ). ![]() Samantha was able to reach the Tollway through social media. Whether you just traveled or are about to travel, drivers can sign up for Pay By Plate by visiting and entering your license plate details, dates of travel and a payment method.ĭrivers who use the Tollway system have 14 days to pay tolls without incurring any fees or fines, the spokesman said. (see part 1 for the beginning of this saga) It’s been over three weeks since I was instructed by the Illinois I-Pass service desk to send my I-Pass back. Contact Email Phone Number 16502324111 iPass (NASDAQ: IPAS) is the leading provider of global mobile connectivity, offering simple, secure, always-on Wi-Fi access on any mobile device. The easiest way for customers to pay tolls is by signing up for I-PASS, which provides drivers with a 50% discount on all tolls while automatically deducting tolls from their I-PASS account, the spokesman said.Ĭustomers can open I-PASS accounts by visiting They can pick up I-PASS transponders by stopping at the customer service centers or by visiting participating Jewel-Osco and Road Ranger stores.Īnother option is to sign up for Pay By Plate, which allows drivers to pay tolls electronically and avoid all fines and fees without opening an I-PASS account or using a transponder, he said. RELATED: Construction underway for new I-490 western O'Hare corridor to I-90, Rt. To reach the Tollway, visit, Facebook or Twitter or call the customer service call center at 1-800-UC-IPASS, an I-PASS spokesman said.ĭrivers also can stop in at customer service centers at the Belvidere, Lincoln and Lake Forest Oases. I cannot call anyone over there and I have written 4 letters to dispute my charges. I had a working I pass in my car that even has autopay. I now have a bill for $350 when the original tolls were only $50. If you still need help or have additional questions, you can call the Tollways Customer Service Call Center at 800-UC-IPASS (80). Eligible customers must bring the old transponder (matching the serial number noted in the letter) and the letter from the Tollway in order to receive a replacement transponder. Samantha said "I got a new iPass last year and IPASS put my old expired plate in it. The E-ZPass Customer Service Center is closed on the following days: 2023. The claim website notes that they could be awarded up to 25 of the settlement. (WLS) - After the Illinois Tollway went cashless in February, some drivers want to know how best to reach state highway officials with questions. E-ZPass Minnesota Customer Service Center. However, the lawyers involved in the case are likely to take a portion of the settlement as part of their fees. Here's how to make sure you don't miss any tolls, after the Illinois Tollway went cashless.ĭOWNERS GROVE, Ill. ![]()
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